Refund policy

Your satisfaction is our top priority, and we understand that it is sometimes necessary to return an item. You may return item(s) purchased on gerbergear.com within 30 days of purchase for a refund or replacement. Merchandise must be in unused, like-new condition. All refunds will be processed within seven (7) business days of receiving the returned item at our warehouse. Timing of credit to your account will vary based on your financial institution. Please note that shipping charges are not refundable and return shipping costs are the responsibility of the consumer.

Gerber is not responsible for loss of product during freight to the Gerber facility. If you choose to send your product through the U.S. Postal Service we recommend attaining Delivery Confirmation or Delivery Signature Required.

Contact Customer Service to initiate your return at weborders@gerbergear.com