CONTACT
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ASK SCOUT FOR HELP: We use an automated chatbot to assist with product and purchasing questions. The chatbot provides automated responses and recommendations in real time. It operates within defined parameters and can escalate to a human agent when needed. You may also ask to be connected with customer service. Start there for 24/7 support.
CUSTOMER SERVICE SUPPORT:
Send our team an email and we will respond as soon as possible.
General Inquiries
weborders@gerbergear.com
Pro Program Customer Service
proapplications@gerbergear.com
Warranty, Parts, and Sheath Requests
Submit a warranty request